By using our website or purchasing from McNeils Trackless Trains LLC, you agree to the following Terms of Service. Please review these terms carefully before using our site or placing an order.
Use of Website: You agree to use our website for lawful purposes only. You may not engage in any activity that could damage, disable, or impair the site or interfere with others’ use.
Orders, Pricing, & Payment: All pricing is listed in U.S. dollars unless otherwise noted. Quotes and availability may change without notice. We reserve the right to:
Accept or reject orders
Require partial or full payment up front for custom builds or rentals
Cancel orders due to errors or supply chain issues
Delivery & Service Expectations For Purchases: Train delivery timelines depend on production and shipping availability. We’ll communicate updates as needed. Custom orders may include separate contracts outlining timelines and specifications. For Rentals or Events you are responsible for providing accurate booking information (date, location, access). Late changes or cancellations may incur fees. Weather-related postponements may be rescheduled based on availability.
Returns, Refunds & Cancellations: Because our products and services are custom or event-based:
All sales are generally final
Refunds and cancellations may be considered on a case-by-case basis
Product Use & Safety: Our trains must be operated according to local safety regulations and our provided guidelines. We are not responsible for:
Injury or damage caused by misuse or negligence
Third-party modifications
Weather-related damage or improper storage
Intellectual Property: All content, branding, product designs, and imagery on this website are the property of McNeils Trackless Trains LLC. You may not copy, distribute, or use them without written permission.
Limitation of Liability: We are not liable for any indirect or incidental damages arising from the use of our products, website, or services. Our liability is limited to the amount paid by you for our goods or services.
Governing Law: These terms are governed by the laws of the State of Idaho, USA. Any disputes will be resolved in the appropriate courts of Idaho.
Contact: Have questions about these terms? Contact us by filling out our contact form or by booking a call. Or email at:
support@themcneiltrackless.com
