McNeils Trackless Trains LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our products or services.
Information We Collect: We only collect information you voluntarily provide. This may include:
Name, email, phone number
Shipping and billing address
Event or order details
Messages or inquiries you send us
We do not collect sensitive data unless explicitly provided (e.g., payment information for a purchase or deposit)
How We Use Your Information: We use your information to:
Respond to your inquiries
Process orders or service bookings
Improve our website and customer service
Share occasional updates, promotions, or policy changes (only if you opt-in)
We do not sell, rent, or trade your personal information.
Sharing Information: We only share your data with third parties as needed to fulfill your request (e.g., shipping carriers, payment processors). All partners are required to uphold privacy and security standards.
Your Rights & Choices: At any time, you may:
Access or request a copy of your data
Correct or update your data
Ask us to delete your data
Unsubscribe from marketing emails using the link provided in each message
If you join a waitlist and do not complete a purchase or booking, we may remove your data after a reasonable time.
Data Security: We use secure technology (SSL encryption) to protect your personal information both online and offline. Only authorized team members can access data necessary for order fulfillment or customer service.
Changes to This Policy: We may update this policy to reflect changes in our operations, technology, or legal requirements. Updates will be posted to this page with a revised “Effective Date.”
Contact Us: Have questions about these terms? Contact us by filling out our contact form or by booking a call. Or email at:
support@themcneiltrackless.com